Care and Maintenance
Piaget watches and jewellery are precious objects made using the noblest of materials. They require appropriate and regular servicing.
You can also help maintain your watch or jewellery by following our care instructions and by taking certain precautions.
Regular preventive maintenance of your watch will protect it against the effects of the natural wear of certain components and against oil deterioration.
We recommend that you have your watch serviced by a Piaget boutique or authorised retailer every three years, alternating between a maintenance and complete service.
Learn more about the value of several simple gestures.
Cleaning your watch
When you remove your watch, wipe off moisture and perspiration with a soft cloth. A special chamois leather is available from Piaget boutiques for this purpose.
Clean your water-resistant watch regularly with a damp cloth without wetting the leather strap and dry it gently with a chamois leather.
For water-resistant watches with a metal bracelet, use a soft brush and slightly soapy water for the bracelet and a damp cloth for the watch head. Then rinse the bracelet under warm running water (after swimming in the sea or after cleaning it with soap).
Dry your watch with a soft cloth. Never put it on a radiator and never use a hair dryer.
Winding your watch and setting the time
To ensure optimum performance, we recommend that you fully wind your mechanical watch once a day, ideally at the same time each day. When you wind it, make sure you do not force the crown when it stops, as this could seriously damage the movement.
To ensure the continuous operation of your self-winding watch, it must be worn every day. If not, simply give the crown a dozen or so turns before putting it on your wrist.
The date must never be set between 9 p.m. and 3 a.m., otherwise the mechanism may be damaged. It is during these hours that the pinions position themselves to automatically change the date. Be especially careful to always change the date outside this time zone.
Storing and transporting your watch
When not wearing your watch, store it in its original case. A manually wound or self-winding mechanical watch should be wound at least once a month.
Avoid leaving a flat battery in a quartz watch as it could leak and seriously damage the movement without this being visible from the outside.
If you need to transport a Piaget watch or piece of jewellery, make sure it is carefully packed and protected, preferably in its original case or in a Piaget travel pouch (available from boutiques). This will prevent it from being damaged.
Your leather strap is a natural hand-crafted product. Its production involves around sixty separate operations, many of which are performed by hand.
We recommend that you change your strap every six to twelve months, depending on the conditions of its use.
To provide maximum protection for your leather, we recommend you note the following points:
- Contact with water or exposure to high humidity can affect the material and cause discolouration.
- Extended exposure to direct sunlight can impair the colour and quality of the leather.
- Cosmetics or oily products can stain the leather, as it is a permeable product.
Impacts on your watch
Your watch may be seriously damaged by impacts.
When you lift or carry heavy objects, make sure they are not pressing against your watch as they could scratch or damage it.
To reduce the risk of scratches, avoid wearing a watch and piece of jewellery on the same wrist.
Avoid wearing your watch during high-risk activities, such as extreme sports, as they are also liable to damage it.
Extreme temperatures should be avoided, as they can cause the lubricants of the movement to dry out.
Magnetic fields on your watch
In everyday life, we increasingly come into contact with magnetic fields. They can affect the correct operation of your watch. While they will not actually damage your watch, they can nonetheless lessen its precision or even cause it to stop.
We therefore recommend you avoid placing your watch near any object that gives off a magnetic field, such as magnets, magnetic clasps on handbags, TVs or speakers.
If you have any doubts, take your watch to a Piaget boutique or dealer to be checked.
Your watch's water-resistance
With the exception of a few specific models, Piaget watches are designed and crafted to guarantee water-resistance to at least 30 metres.
However, the functions, push-pieces and crown on your watch should not be operated underwater.
In the event of persistent condensation under the crystal, have your watch checked. Non-water-resistant watches are nonetheless resistant to dust and ambient humidity.
They should not, however, be brought into contact with liquids or subjected to high-humidity environments (a sauna, for example). When a watch is exposed to extreme temperatures, sudden atmospheric changes (sauna), cosmetics, cleaning products or perspiration, its water-resistance may be affected.
This is why Piaget advises having a regular check performed every two years, in compliance with the recommendations in its maintenance policy.
2. Ambient humidity
3. Splashes of water
5. Prolonged exposure to water (shower)
7. Scuba diving < 30 metres
8. Scuba diving < 50 metres
9. Scuba diving < 200 metres
Problem with your watch?
Is your watch not operating correctly?
Has your manually-wound/self-winding watch been sufficiently wound? If not, wind it.
Check that the crown is in the operating position (pushed in). It may have been left pulled out after making an adjustment. If the watch still does not operate properly, take it to your Piaget boutique or dealer.
For quartz watches, a battery will last from two to four years. If it has stopped working, take it to your Piaget boutique or dealer.
Is your watch gaining or losing time? Take it in for a check or service.
Piaget recommends that you have your jewellery checked every three to five years.
Learn more about the value of several simple gestures.
Cleaning your jewellery
Clean your jewellery by gently brushing it with a soft bristle brush and warm soapy water. Rinse well and dry thoroughly. Regular cleaning will revive the brilliance of your gems.
If, despite your care, your jewellery remains dull and the gems lacklustre, take it to your Piaget dealer.
Storing and transporting your jewellery
Store your jewellery in its original case or carefully wrapped separately in a soft cloth, for example, in a Piaget travel pouch (available from boutiques), to prevent it from being scratched.
Make sure necklaces and bracelets are stored flat to prevent their links from being deformed. Also, chains should be closed to prevent any knots from forming.
If you need to transport your Piaget jewellery, make sure it is carefully packed and protected, preferably in its original case or in a Piaget travel pouch (available from boutiques), to prevent it from being damaged.
Impacts on your jewellery
Your jewellery may be damaged by impacts.
When you lift or carry heavy objects, make sure they are not pressing against your jewellery as they could scratch or damage it.
To reduce the risk of any scratches or impacts, avoid wearing several pieces of jewellery on the same wrist or finger.
Avoid wearing your jewellery during high-risk activities, such as extreme sports, as they are liable to damage it.
Problem with your jewellery?
Like all precious objects, your jewellery will acquire a patina and risks being scratched when worn. To restore its full brilliance, take it to your Piaget boutique or retailer.
You feel that the band on your Possession ring no longer turns as freely as before? Clean your ring as recommended in the Cleaning section, and if you are still not happy with the result, entrust it to Piaget.
A knot forms in a very fine chain? Simply slip a needle into the knot to gently loosen it using small, delicate movements. Never try and force the knot undone, as you risk damaging the chain.
Your ring is too tight or too loose? Take it to your Piaget boutique or dealer for resizing, providing the particular model can be resized.