Guarantees

Piaget luxury watch guarantee

The texts relating to the international guarantee, limited warranty and repair certificates are provided for information only. They do not constitute effective guarantees. Piaget declines any responsibility in this respect. Only the guarantee certificate duly filled in, dated, stamped and signed by an authorised Piaget retailer entitles the holder to benefit from the said guarantee for the corresponding watch.

Counterfeits: no services will be performed on a counterfeit or fake Piaget watch.

Piaget reserves the right not to repair or intervene on watches that have been altered, modified or repaired by a non-Piaget-authorised retailer or service centre.

International Piaget Guarantee

This International Piaget Guarantee applies to Piaget watches sold or presented for repair under guarantee in any country except the United States of America and Canada (for these countries, please refer to the Piaget Limited Warranty that you will find hereinafter).

Your Piaget watch is guaranteed for a period of twenty-four months from the date of purchase against manufacturing defects, subject to the following conditions. Only authorised Piaget dealers or service centres are qualified to ensure appropriate after-sales service and are authorised to provide the International Piaget Guarantee service in accordance with Piaget instructions. Any part found by our technical services to be defective as a result of a manufacturing problem will be replaced free of charge by Piaget.

The Piaget International Guarantee does not cover:
- defects arising from damage, accidents, mishandling, incorrect or abusive use (knocks, dents, crushing, moisture in the case of non-water-resistant watches), alteration or repairs not performed by an authorised Piaget dealer or service centre;
- leather straps;
- normal wear or ageing;
- theft or loss of the complete watch or components.

Piaget watch international guarantee

In order to benefit from this International Piaget Guarantee, you will be required to present the Piaget Certificate, duly completed, dated, stamped and signed by an authorised Piaget dealer. Be sure, therefore, to keep this certificate in a safe place.

In your capacity as a consumer, you may have legal rights under applicable national legislation governing the sale of consumer goods; those legal rights are not affected by this guarantee.

Notice:
1. For watches fitted with a quartz movement, this International Piaget Guarantee is valid only if the correct batteries are used.
2. If your watch is water-resistant, this feature will be guaranteed only if the Piaget service centre or an authorised Piaget dealer has performed the water-resistance test after each time the case is opened, for any reason whatsoever (replacing the battery for example).

Limited Warranty US & Canada
Piaget watch warranty USA and Canada

The following terms of the Piaget Limited Warranty apply to Piaget watches sold or presented for repair under warranty in the United States of America and Canada only. This Piaget Limited Warranty is in lieu of the International Piaget Guarantee covering any Piaget watch sold or presented for repair under warranty anywhere else in the world. Your Piaget watch is guaranteed for a period of twenty-four months from the date of purchase against manufacturing defects, subject to the following conditions.
Only authorised Piaget retailers or service centres are qualified to ensure appropriate after-sales services and are authorised to provide the Piaget Limited Warranty service in accordance with Piaget Instructions. Any part found by our technical services to be defective as a result of a manufacturing defect will be replaced free of charge.

Except to the extent prohibited by applicable law, this Limited Warranty shall act as the exclusive manufacturer warranty. Neither this Limited Warranty nor any other warranties, whether express or implied, including, but not limited to, any implied warranty of merchantability or of fitness for any particular purpose, shall extend beyond the period of twenty-four months from the date of purchase. The liability of Piaget is limited solely and exclusively to replacement as stated herein.

Piaget shall not be liable, by virtue of this Limited Warranty or otherwise, for any loss or damage arising out of the use or inability to use this watch or for any incidental or consequential damages relating in any way to this watch.

Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

The Piaget Limited Warranty does not cover:
- defects arising from damage, accidents, mishandling, incorrect or abusive use (knocks, dents, crushing, moisture in the case of non-water-resistant watches), alteration or repairs not performed by an authorised Piaget retailer or a Piaget Service Centre;
- leather straps;
- normal wear or ageing;
- theft or loss of the complete watch or components.

In order to benefit from this Piaget Limited Warranty, you will be required to present the Piaget Certificate duly completed, dated, stamped and signed by an authorised Piaget retailer. Be sure, therefore, to keep this certificate in a safe place.

This Limited Warranty grants you specific legal rights, in addition to which you may have other rights which vary from state to state, from province to province and from territory to territory.

Notice:
1. For watches fitted with a quartz movement, this Piaget Limited Warranty is valid only if the correct batteries are used.
2. If your watch is water-resistant, this feature will be guaranteed only if the Piaget Service Centre or an authorised Piaget retailer has performed the water-resistance test after each time the case is opened, for any reason whatsoever (replacing the battery for example).

Repair Guarantee

Our technical department has just devoted special care to the repair of your Piaget creation. This intervention is covered under a twelve-month guarantee from the date of repair, which is valid only at the certified After-Sales Service Centre where the repair was made. This guarantee is applicable only to the cost of labour and spare parts used during the repair. This repair guarantee is different from the International Piaget Guarantee that was delivered with the purchase of your watch. The following elements and conditions are not included in this guarantee: problems resulting from accidents, poor treatment, improper or abusive use (impacts, crushing, humidity for non-waterproof watches, etc.), alterations, and manipulations or repairs that were not performed by an authorised Piaget distributor.

Piaget luxury watch repair guarantee